What should I do if I experience an issue with my withdrawal?

Modified on Mon, 8 Jun at 9:29 AM

Withdrawal issues usually happen for one of two reasons:

  1. Incorrect Bank Details: If your banking info is incorrect, we will email you to let you know. Please log in to GetPaid, update your details, and notify us immediately so we can re-process your transaction.

  2. Scheduled Maintenance: We always send advance notice of system maintenance to your email. Please check your inbox or spam folder for updates. We will also send a follow-up email once the maintenance is complete.

If you still need help, feel free to reach out to our support team!

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