Should I use my 16-digit card number for bank details?

No. Please provide your actual bank account number, not the 16-digit number printed on your physical card. You can find your account number in your official banking app or statement.


What else should I double-check when adding my bank info? 

To ensure your withdrawal is successful, please make sure your Bank Name and Account Name are 100% accurate and match your bank's records.

Examples:

• Bank Name: Ensure you select the correct bank (e.g., BDO, BPI, Metrobank, etc).

• Account Name: This should be your full name as it appears on your bank records (e.g., Juan Dela Cruz).